If you use Citrio at school or work, it might be managed, or set up and maintained by a school, company, or other group.
If your Citrio browser is managed, your administrator can set up or restrict certain features, install extensions, monitor activity, and control how you use Citrio.
If you use a Chromebook, check if your Chromebook is managed.
- Open Citrio
.
- At the top right, select More
.
- Check the bottom of the menu. If you see “Managed by your organization,” your browser is managed. If you don’t, your browser isn’t managed.
.
.Tip: In the address bar, enter: chrome://management and press Enter.
Check extensions
If your browser is managed, you can find the extensions that are managed by your organization.
- Open Citrio
- In the address bar, enter:
chrome://management - Press Enter.
Check policies
If your browser is managed, you can find the policies that are set by your organization.
- Open Citrio
- In the address bar, enter:
chrome://policy - Press Enter.
Fix issues with a managed browser on your personal device
If you believe your browser shouldn't be managed, contact your Google Account or device administrator.
If you are using a personal device, follow these steps to identify and potentially remove managed accounts, programs, or extensions.
Step 1: Check if you’re signed into Citrio with a work or school account- On your computer, open Citrio.
- At the top right, select Profile
.
- To determine the type of account, find the signed in email address.
- Personal: Google Account ends with @gmail.com.
- Managed: Google Account associated with work or school ends with a custom domain such as @company.com or @yourschool.edu.
.- On your computer, open Citrio.
- In the address bar, enter:
chrome://policy - Press Enter.
- Review the programs, extensions, or other policies.
- On your computer, open Citrio.
- To close your browser, at the top right, select Close
.
- Re-open Citrio.
You can also try to restart your device.
If you’re an administrator, learn more about Citrio Enterprise for business or school.